By using the website or services, you automatically accept all terms and conditions.
If you do not agree with any part of these terms, you must not use the website or services.
The company reserves the right to update or modify these terms at any time without prior notice. Users are encouraged to review them regularly.
By using our services, you agree that the company may contact you using the contact details you have provided.
Participants must follow all instructions and safety rules during activities.
The company reserves the right to exclude any participant without refund if:
They behave in a dangerous or disruptive manner
They refuse to use required safety equipment
The company is not responsible for:
Force majeure events (including weather conditions, strikes, accidents, pandemics, etc.)
Loss or theft of personal belongings
Damage to personal equipment
Issues related to travel documents (passport, visa, etc.)
Participants are responsible for ensuring that their physical condition allows them to take part in the activity.
Any medical conditions must be disclosed prior to participation.
In some cases, a medical certificate may be required.
Participants must:
Possess the required skills and appropriate equipment
Understand and accept the risks involved
Minimum age for participation is 18 years old.
Minors (ages 6–18) may participate only when accompanied by a legal guardian.
A booking is considered confirmed only after full payment or a deposit has been received.
Activities may be cancelled if the minimum number of participants is not reached.
Participants must:
Arrive on time
Follow the scheduled program
Late arrival may result in loss of participation without refund or compensation.
The activity leader reserves the right to modify or cancel any activity for safety reasons or unforeseen circumstances.
Any complaints must be reported during the activity. Complaints submitted after the completion of the activity may not be accepted.
Room or accommodation allocation (if applicable) is done randomly and no specific preferences can be guaranteed.
The duration of activities is approximate and may vary depending on conditions.
Full refund is provided only for cancellations made at least 5 days in advance
Cancellations made less than 5 days before the activity are non-refundable
No-shows are non-refundable
Discounted bookings are non-refundable
Participation is at your own responsibility
The company reserves the right to modify, cancel, or deny participation when necessary
All participants must comply with safety instructions
Refund policies are strictly applied
Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.
There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.
Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.
We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.
